Support

To better serve you with your service request, please provide all the following details in the form below and a member of our team will be in touch shortly. Our response time generally occurs within 24 hours (during the work week, business hours). All service requests must be submitted via this form for it to be properly routed and reviewed by our team. Please do not email your requests directly to your account representatives. We know some clients may feel that using this ticket request process may slow down our response, but in fact, it speeds it up.  Southern Tide Media is growing, and we don’t want to lose what we are known for – for being the good guys who are always quick respond and react. Adding this new process will continue to help us do that – which is to say, it will help us help you! Thank you for your cooperation and understanding.